Privacy Policy

AGUALOE S.L informs users of the website about its policy regarding the processing and protection of the personal data of users and customers that may be collected through browsing or contracting services via its website.

In this regard, AGUALOE S.L guarantees compliance with current regulations on the protection of personal data, as set out in Organic Law 15/1999 of 13 December on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007 of 21 December, known as the Regulation implementing the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).

Use of this website implies acceptance of this privacy policy.

Controller identity

  • Owner: AGUALOE S.L
  • Tax ID: B76183979
  • Registered address: AGUA DE BUEYES, 30, Las Palmas – Spain.
  • Email: info@agualoe.es

Principles we will apply to your personal information

When processing your personal data, we will apply the following principles, in line with the requirements of the new European data protection regulation:

  • Principle of lawfulness, fairness and transparency: We will always request your consent to process your personal data for one or more specific purposes, which we will inform you of in advance with complete transparency.
  • Principle of data minimisation: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
  • Principle of storage limitation: Data will be kept for no longer than necessary for the purposes of processing; depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete records that have been inactive for a considerable period of time.
  • Principle of integrity and confidentiality: Your data will be processed in a way that ensures appropriate security of personal data and guarantees confidentiality. You should know that we take all necessary precautions to prevent unauthorised access to or misuse of our users’ data by third parties.

How have we obtained your data?

To browse https://www.vidaloe.es, you do not need to provide any personal data.

The cases in which you do provide us with your data are as follows:

  • When you contact us via the contact forms or send us an email.
  • When you post a comment on an article or page.

What are your rights when you provide us with your data?

Data subjects have the right to:

  • Request access to the personal data relating to the data subject.
  • Request rectification or erasure.
  • Request restriction of processing.
  • Object to processing.

The right to data portability cannot be exercised.

The exercise of these rights is personal and must therefore be exercised directly by the data subject by requesting it directly from AGUALOE S.L. This means that any customer, subscriber or collaborator who has provided their data at any time may contact AGUALOE S.L and request information about the data we have stored and how we obtained it (right of access), request its rectification, object to processing, request that its use be restricted, or, where applicable, request the deletion of that data from our files.

You may send any such request and exercise your rights of access, rectification, deletion and objection by email to info@agualoe.es, together with legally valid proof such as a photocopy of your national ID (DNI) or equivalent.

Data subjects also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.

For what purpose do we process your personal data?

When a user connects to https://www.vidaloe.es to send an email to the owner, subscribe or make a purchase, they are providing personal information for which AGUALOE S.L is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user consents to their information being collected, used, managed and stored by Webempresa Europa S.L. – https://www.webempresa.com/aviso-legal.html, only as described in the Legal Notice and in this Privacy Policy.

At https://www.vidaloe.es there are different systems for capturing personal information, and we process the information provided by data subjects for the following purpose for each capture system (forms):

  • Contact forms: We request the following personal data: Name, Email, Telephone, website, and how we can help you, in order to respond to requests from users of https://www.vidaloe.es.
    For example, we may use this data to respond to your request and address any questions, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, matters relating to the legal texts included on the website, as well as any other queries you may have that are not subject to the terms and conditions of purchase.

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include developing tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data is also collected through certain cookies that are downloaded to the user’s computer when browsing this website, as detailed in the cookie policy.
  • To manage social media. AGUALOE S.L may have a presence on social media. The processing of data carried out for people who become followers on the official social media pages of AGUALOE S.L will be governed by this section, as well as by the terms of use, privacy policies and access regulations of the relevant social network in each case, which are previously accepted by the user. AGUALOE S.L will process your data for the purposes of properly managing its presence on the social network, informing you about AGUALOE S.L activities, products or services, as well as for any other purpose permitted by social media regulations. Under no circumstances will we use followers’ social media profiles to send individual advertising.

How we protect your data

This website is hosted by Webempresa Europa S.L. – https://www.webempresa.com/aviso-legal.html. The security of your data is guaranteed, as they take all necessary security measures. You can consult their privacy policy for more information.

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

AGUALOE S.L informs users that their personal data will not be transferred to third-party organisations, except where such transfer is covered by a legal obligation or where the provision of a service requires a contractual relationship with a data processor. In the latter case, data will only be transferred to the third party when AGUALOE S.L has the user’s express consent.

However, in some cases collaborations may be carried out with other professionals; in such cases, users’ consent will be required, informing them of the collaborator’s identity and the purpose of the collaboration. This will always be done under the strictest security standards.

Content from other websites

Articles on this site may include embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

Please note that for the site to function properly it needs to use cookies, which is information stored in your browser to facilitate navigation.

You can view the cookie policy here.

Legal basis for processing your data

The legal basis for processing your data is: consent.

To contact us or post comments on this website, acceptance of this privacy policy is required.

Data category

  • The categories of data processed are identifying data.
  • No specially protected categories of data are processed.

How long will we keep your data?

The personal data provided will be kept until the data subject requests its deletion.

To which recipients will your data be disclosed?

  • Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help https://vidaloe.net and https://www.vidaloe.es analyse how users use the website. The information generated by the cookie about your use of https://vidaloe.net and https://www.vidaloe.es (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.

Web browsing

When browsing https://vidaloe.net and https://www.vidaloe.es, non-identifying data may be collected, which may include IP addresses, (approximate) geographic location, a record of how the services and sites are used, and other data that cannot be used to identify the user. Non-identifying data also includes data related to your browsing habits through third-party services.

These websites use the following third-party analytics services:

  • Google Analytics

We use this information to analyse trends, administer the site, track users’ movements around the site, and collect demographic information about our user base as a whole.

Accuracy and truthfulness of the data

As a user, you are solely responsible for the truthfulness and accuracy of the data you submit to AGUALOE S.L, releasing AGUALOE S.L from any liability in this regard.

Users guarantee and are, in any case, responsible for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares that they have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of such data by AGUALOE S.L in the manner and for the purposes indicated in this privacy policy.

Revocability

At any time, users who wish to access their data, rectify it or delete it may email me at info@agualoe.es, and I will explain how to exercise their rights of objection, access and information, rectification, deletion of their data, and withdrawal of their authorisation.

This does not include any data that we are obliged to keep for administrative, legal or security purposes.

Changes to the privacy policy

AGUALOE S.L reserves the right to modify this policy to adapt it to legislative or case-law developments, as well as to industry practices. In such cases, AGUALOE S.L will announce the changes introduced on this page with reasonable notice before they are implemented.